Following a review of the Vox Money Account, we have made the difficult decision to close the programme whilst we work to relaunch an exciting new product with additional features and functionality.
A closure notice was sent to all account holders on the 13th February 2024, which provided 60 days’ notice to terminate the Vox Money account. The time period has now ended, and all Vox Money accounts have now closed.
For further information and to view the closure notices please use the links below.
16th April Closure Notice – detailing how to request a refund if funds still remain on your account
Email: [email protected]
Telephone: +44 (0)1233 542 296*
*Our Customer Service line is open Monday to Friday 09:00 – 17:30, excluding bank holidays. Calls will be charged at your standard network rate.
Vox Money Account Terms & Conditions
Vox Money Fee Information Document (effective until 15th September 2024)
Vox Money Fee Information Document (effective from 16th September 2024)
Vox Money Card Rewards Cashback Terms & Conditions
The Vox Money account and card are issued by Omnio EMI Limited (OEL), which is a principal member of Visa and authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm reference 900123), with its registered office at 30 Churchill Place, London, E14 5RE.
A member of our team will be in touch
A member of our team will be in touch
